Along with access to McAfee's award-winning ServicePortal, you receive 24/7/365 access to McAfee's certified technicians via phone and chat, online case creation and management, unlimited product update and upgrade downloading, online tutorials and installation guides, and access to the innovative virtual Global Lab.
McAfee Gold Business Support helps you get the most from your products and provides your organization the best possible security. McAfee Support helps you combat today's threats, provides best practices to deploy and maintain your products, and addresses potential issues quickly and efficiently so you can focus on your business.
Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 1 year |
Service Availability | 24 hours a day / 7 days a week |
Software Title | McAfee VirusScan Enterprise for Storage |
Licence Qty | 1 server |
Licence Pricing | Volume / Level B (3-6) |
Service & Support | Web support - 1 year availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ E-mail notification - 1 year ¦ Web knowledge base access - 1 year ¦ Virus definitions update - 1 year ¦ E-mail consulting - 1 year availability: 24 hours a day / Monday-Sunday - 2 days |