Redcorp Privacy Policy

Redcorp NV/SA sis headquarters rue Emile Féronstraat 168 1060 Brussels, Belgium, (hereinafter "Redcorp", or "we") is the responsible for the processing of personal data obtained via Redcorp.

This privacy policy has been compiled to better serve those who are concerned with how their personal data is being used online. We respect the privacy of our customers and users of our site and ensure that personal information that you provide to us is treated in accordance with General Data Protection Regulation. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data in accordance with our website.

What personal information do we collect and why ?

When ordering for the first time on our site you are asked to enter your name, email address, mailing address, phone number. This information is necessary to treat your order : name and mailing address to ship the ordered product to you and if asked sent the invoice; email address to warn you when product will be delivered and if asked sent the invoice; phone number to contact you in case of problem.

When do we collect information ?

We collect information from you when you place your first order (either on the web site or by email), subscribe to our newsletter, respond to a survey or marketing communication.

How do we use your information ?

  • To execute your orders, to be able to keep you informed of your order.
  • To customize the website for you.
  • To be able to recommend products that you may find interesting, special offers and campaigns through our newsletter.
  • To allow us to better service you in responding to your requests through our CustomerCare Service.
  • To administer a contest, promotion, survey or other site feature.

How do we protect your information ?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and we use an external PCI compliant payment gateway to handle all CC transactions.We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. We will not sell your personal information to third parties and they will be available only to third parties involved in the execution of your order. Our employees and third parties to whom we call us are obliged to respect the confidentiality of your data and to secure your data.

Third-party

Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

We agree to the following :

Users can visit our site anonymously.

You will be notified of any Privacy Policy changes :

  • On our Privacy Policy Page

You can verify, change or delete your personal information :

  • By logging in to your account
  • By contacting our customer care service.

You can delete the main contact information :

  • By contacting our customer care service.

Age of consent

Redcorp is a B2B service provider and as such will not propose services for children.

Data Breach

In order to be in line with the General Data Protection Regulation (GDPR) we will notify you within 3 business day should a data breach occur that is likely to result in a high risk to your right and freedom.

More questions ?

privacy@redcorp.com or +32 (0)2 558 30 22 will help you with any questions or comments following the Privacy Statement.