AUDIOCODES Advanced Hardware Replacement (AHR) Serv (AHR-M500_S24/YR)

AudioCodes is committed to providing customers and partners with the most comprehensive and qualified Customer Technical Support for AudioCodes products. We offer 24x7 or 9x5 remote support options. Our Global Support team provides highly technical expertise, local presence around the world, access to software updates and patches, and several different Hardware Replacement options including Repair and Return, Advance Hardware Replacement, as well as the 4-hour Managed Spares service.
The AudioCodes Advanced Hardware Replacement (AHR) Service is the ultimate solution for ensuring the longevity and performance of your AudioCodes device. With this service, you can enjoy the peace of mind that comes with knowing that any faulty parts will be promptly replaced. The service provides extended coverage for a full year, giving you added protection and support. Conveniently send your device to a service depot for repairs and replacements, and receive a replacement device in exchange for the faulty one, minimizing any potential downtime. With a fast response time of just 2 days for advance parts replacement, you can trust that your device will be up and running in no time. Rest assured that the replacement parts provided are genuine and of the highest quality, ensuring the continued reliability and performance of your AudioCodes device.