Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes benefits such as on-site response, 24 hours per day, 7 days per week.
General
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 4 years |
Service Availability | 24 hours a day / 7 days a week |
Response Time | 4 hours |
Details
Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Defective HDD/SSD/RAM retention - 4 Years Technical support - phone consulting - 4 Years |