Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes benefits such as on-site response,24 hours per day,7 days per week.
General | |
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Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service &Support | Extended service agreement - parts and labour - 5 years - on-site - response time:4 h - availability:24 hours a day / Monday-Sunday Defective HDD/SSD/RAM retention - 5 years Technical support - phone consulting - 5 years |