SMSEAGLE Post-warranty Support Care Pack - 3 Years

Name: Post-warranty Support Care Pack - 3 Years
Brand: SMSEAGLE
SKU: U6542020
Price: 420.01 EUR
Availability: InStock

Redcorp# U6542020 Article# PREMSUP3

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€ 420,01 ^{Hors TVA}

A partir de € 409,92 Détails

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24 - 72h

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SMSEAGLE Post-warranty Support Care Pack - 3 Years

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For any business-critical software, access to quality technical support throughout the whole product lifetime is a critical component of the overall solution. SMSEagle Post-warranty Support Care Pack service provides comprehensive services that increases the availability of your device and provides immediate help whenever you need it.

Specs

Specifications

Care Pack type	Electronic
Coverage period (month)	36

Supported Features

Software updates	Yes
Web support	Yes
Email support	Yes
Telephone support	Yes
Remote connection support	Yes
Access to Support Center Knowledgebase	Yes
Commited Response time to Priority-1 issues	2H
Commited Response time to Priority-2 issues	8H
Commited Response time to Priority-3 issues	24H