All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, with Customer Carry-in Service, customers deliver their PC to a designated service centre for repair or exchange. After the product has been repaired or exchanged, customers collect their PC from the repair centre.
Lenovo’s Sealed Battery Warranty is an extended battery warranty available with depot or on-site service and offers a single battery replacement in the event a covered battery fails to meet minimum performance standards.