Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, a system will need to be shipped to a Lenovo facility. (logistics methods vary by country).
All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, with Customer Carry-in Service, customers deliver their PC to a designated service centre for repair or exchange. After the product has been repaired or exchanged, customers collect their PC from the repair centre.
Lenovo’s Sealed Battery Warranty is an extended battery warranty available with depot or on-site service and offers a single battery replacement in the event a covered battery fails to meet minimum performance standards.