SONICWALL Virtual Assist Up To 1 Tech

Redcorp# 1151298F Article# 01-SSC-5967
€ 490,66 Hors TVA
A partir de € 480,49 Détails
Livraison GRATUITE.
Quantité
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1
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Virtual SONICWALL Virtual Assist Up To 1 Tech
Pour une aide personnalisée ou une livraison plus rapide

+32 2 558 30 00

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients - often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs. SonicWALL - Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.

Specs
Licence
1 licence(s)
PC
Configuration minimale du système
Microsoft Windows Vista / 2000 / XP


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