SONICWALL Support 24 X 7 Extended Service Agreement - Advance Hardware Replacement - For Tz 370 - 2 Years

Redcorp# 1151A196 Article# 02-SSC-6518
€ 367,20 excl. btw
Start vanaf € 358,93 Details
GRATIS Levering.
Hoeveelheid
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1
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Support SONICWALL Support 24 X 7 Extended Service Agreement - Advance Hardware Replacement - For Tz 370 - 2 Years
Voor persoonlijke hulp of snellere levering

+32 2 558 30 00

SonicWall service and support agreements provide technical assistance during standard service hours. A SonicWall technical specialist will work remotely with you to diagnose and identify software and hardware that is not performing to documented specifications. Support also includes limited general usage and implementation assistance. Step-by-step installation or configuration of any product or service is not part of SonicWall's service and support offerings. Should you require installation or configuration assistance, SonicWall will refer you to a certified value-added reseller or offer you one of our professional services.
Service and support agreements provide for the replacement of failed hardware returned to SonicWall. The replacement product may be new or as good as new. If the product is obsolete, SonicWall reserves the right to replace the defective product with a product having similar or better functions and features.

Specs

Generally 
Included Services Extended hardware replacement
Job Delivery
return At the expense of the manufacturer
Full contract term 2 years
reaction time The next working day
details 
services and support Extended service agreement - advanced hardware replacement - 2 years - delivery - response time: next business day
Extended service agreement - telephone consultation - 2 years - availability: 24 hours per day / Monday-Sunday
Extended service agreement - web support - 2 years - availability: 24 hours per day / Monday-Sunday
Extended Service Agreement - Web Knowledge Base Access - 2 years - Availability: 24 hours a day / Monday-Sunday
Update as new release version - 2 years
Compatibility information 
developed for Sonic Wall TZ370


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