Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract,you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
General | |
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Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 8 hours a day / 5 days a week |
Details | |
Service &Support | Extended service agreement - parts and labour - 1 year - on-site - response time:NBD - availability:8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 1 year - availability:12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday |