Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes 4-hour onsite response, 24 hours per day, 7 days per week.
The YourDrive YourData service allows you to retain possession and dispose of failed drives. Otherwise, failed drives under warranty must be returned to Lenovo upon replacement.
General | |
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Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 3 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time:4 h - availability:24 hours a day / Monday-Sunday Defective HDD/SSD/RAM retention - 3 years |